Terms and Conditions

I am passionate about my site and services and want you to be totally satisfied. Terms and conditions related to my site and services can be found below, plus contact details for queries related to each service should you need them. By using my site and the services offered by SparkAstrology.com, you are agreeing to be bound by these terms and conditions in full. You are advised to read all terms and conditions in full to the end of this page before using any portion of the site and services as, amongst other things, they clarify the limitations on the liability of Us to You and govern the agreement between You and Us. If you do not agree to these terms you must not use any portion of my website or any services offered by SparkAstrology.com.

Services referred to include credit card and live telephone psychic readings, email and text readings and astrological reports or charts.

SITES

SparkAstrology.com (“we” or “us”) refers the provider of SparkAstrology.com. “You or you” is intended to refer to you or anyone using any portion of the SparkAstrology.com site. The general terms of use (“the Terms”) are those that, in using the SparkAstrology.com site, you agreed to be bound by.

All material on SparkAstrology.com is presented for the purpose of education and free exchange of ideas and speech. It is provided for your information only and may not be construed as any kind of advice or instruction related to any area of your life, and particularly those related to health, law or finance.

We strongly advise you that you should not take any action, nor desist from taking any action, based solely on the contents of what you might read here. If you have any concerns related to your health, the law or finance, you should always consult a suitably qualified and licensed professional.

We would like to make it very clear that no material on SparkAstrology.com is intended to diagnose any physical or mental condition. In the event that you take any action based on any information that you might read here, we assume no responsibility or liability of any kind. That also applies to any course of action you might choose to pursue in the care of any animals.

We also want to make it clear that the author of and contributors to this website are not qualified counsellors, nor qualified medical professionals, nor do they hold any qualifications in law or finance and make no claims to this regard.

References or links in this website to any non-government entity, product, service or information do not constitute endorsements or recommendations. This site is not responsible for the content of any ‘off site’ web pages linked to or referenced in this site. You are welcome to follow the links and visit the various websites and determine for yourself whether any product, service or information they offer is right for you.

Use of such third party services or purchase of any third party products is on their terms and the contract for use of the third party website is between you and the third party.

Even though the provision of any content on this site is not intended to constitute any kind of legally binding agreement between Us and any site user, if you do not agree to any of the terms of usage we ask you NOT to use the site and to close this page right now and cease visiting any of SparkAstrology.com sites immediately.

We are committed to respecting your privacy. We have structured our website so that, in general, you can visit the website without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with European Union data protection requirements.

If you provide us with a testimonial for any of the services that we offer, we reserve the right to use them for marketing or advertising purposes. We may need to shorten what you say, but we will never change it to alter the meaning. We will use your first name and protect all other aspects of your identity. We may contact you to specifically seek written permission to use your testimonials and ask for your address. We are required to do this and that information will never be used for marketing purposes, nor will it be passed to anyone else.

DISCLAIMER

All of the astrological consultations that are given by SparkAstrology.com Consultants are done and completed in good faith, but in some instances, the information may represent opinion or judgment. SparkAstrology.com Consultants cannot guarantee the accuracy or completeness of any information given during the time of the consultation.

We want to make it clear that our Consultants are not qualified counsellors, nor qualified medical professionals, nor do they hold any qualifications in law or finance and make no claims to this regard. A Consultant may, from time to time, offer a personal opinion, but this does not constitute binding advice, may it be legal, financial or any sort of professional astrological consultation.

We believe in your individual power to transform your life. UK law obliges us to say that all consultations done by all Consultants – whether through a social media, live session, email or text reading service and all astrological reports – are for entertainment purposes only.

In using our services, you must understand that We do not provide recommendations, counselling, nor give any directions for you to follow. In particular, if you have any medical conditions that you are concerned about, you should always consult a qualified member of the medical profession for advice and treatment. Any opinions that SparkAstrology.com Consultants offer related to the spiritual aspect of any health issue are NOT a substitute for treatment by the medical profession and we strongly urge you not to use or see them as such.

SparkAstrology.com and its subsidiaries and subcontractors are not engaged in rendering medical aid, counselling or other professional services or advice, and neither shall be liable or responsible to any person or entity for any loss or damage caused, or alleged to have been caused, directly, or indirectly, by or from the guidance given or ideas suggested, or referred to during a consultation, or on this website, social media, or in any related publications.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless SparkAstrology.com, its affiliates, officers, directors, employees, consultants and agents from any and all third party claims, liability, damages and/or costs (including, but not limited to, attorneys fees) arising from your use of the Services, your violation of the Terms of Use or your infringement, or infringement by any other user of your account, of any intellectual property or other right of any person or entity. The Terms of Use will inure to the benefit of SparkAstrology.com’s successors, assigns, and licensees.

We have no control over nor do we guarantee any actions that you may decide to take as a result of using any of the sites and services and by using them you agree that You will not hold Us responsible for any damage arising as a result of actions taken by Customers in response to Services such as

  • Readings and interpretations and advice provided by Consultants.
  • The truth or accuracy of Content, information and Services such as readings and interpretations and advice provided by Consultants.
  • The truth or accuracy of feedback, Ratings, or other Content posted by Users or SparkAstrology.com employees across all of the websites.
  • The ability of Consultants to provide Services such as readings and interpretations and advice as well as the ability of Customers to pay for the Service.
  • Minimum levels of Connections to Consultants.
  • Incorrect use by You of the Service.
  • Any additional rates and costs charged by Your service provider when using the Services.

This privacy policy sets out how we comply with European Union data protection requirements. This applies to use of all services and the sites.We are committed to respecting your privacy. We have structured our web site so that, in general, you can visit the website without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy policy.

Wherever possible, we use actual portrait shots of our readers although for some we may need to use stock shots.

In the event of any complaint please email SparkAstrology.com, including the word ‘complaint’ in the main email body and giving your mobile number. All texts sent in to the service and out from the service are recorded for your protection.

SHOP

Information related to any product sold through the shop is intended to be an opinion only, and should not be substituted for the advice of a suitably qualified professional.To order products from SparkAstrology.com, simply fill in the ‘online booking form’ as indicated, or telephone through your requirements. When purchasing items from the shop, your full statutory rights apply.

LIVE READINGS

You must be over 18 and the bill payer to use this service, or have the bill payer’s permission.

Full payment is required at the time of order.

In the event of any complaint please email us, including the word ‘complaint’ in the main email body and giving your mobile number.

 

EMAIL READINGS

You must be over 18 and the bill payer to use this service, or have the bill payer’s permission.

Full payment is required at the time of order.

In the event of any complaint please email us, including the word ‘complaint’ in the main email body and giving your mobile number.

If you have a reading with anyone who has left the team or a Consultant gives you their personal number you are not under the SparkAstrology.com guarantee if you book that Consultant directly. Although all of the Consultants are self employed and have other private clients, or are sub contracted elsewhere, our guarantee only extends to those reading booked through SparkAstrology.com. This is to ensure SparkAstrology.com’s high ethical standards are adhered to at all times and is for your protection. We firmly believe in your power to transform your life and will not under any circumstances encourage you to become dependent on this service or any Consultant.

PAYMENT

Full payment is required at the time of order.
Payment Options:

  1. Stripe.com
  2. Deposit in Bank Account
DELIVERY

We endeavour to complete your order within 1-28 days, however, please allow up to 28 days. If your order is urgent, we will happily try to help if you phone or email us first. We will only dispatch your whole order once all products within that order have been sourced. You confirm that you have given us the correct billing address of your credit/debit card and, in respect of Goods the correct delivery address if different. Damages and shortages must be reported within 24 hours of receiving the order. If you do not receive your order by the agreed date please contact us.

All Goods are delivered depending on size/weight by Royal Mail or other suitable carrier. Deliveries will be Monday to Friday. To ensure that you have received your Goods, and depending on which delivery method you have specified, the carrier may request a signature for proof of delivery, therefore please select a delivery address most convenient to you, for example your work address. If you are not in when delivery is attempted, a card will be left for you to make alternative arrangements for the parcel to be delivered. In the case of Royal Mail, this can be to the same address or any other address Monday to Saturday, or you can collect the parcel from your local Royal Mail Delivery Office. In the case of parcel delivery companies, you can ask them either to deliver to the same address on a different day (Monday to Friday only), or you can ask them to deliver to a close neighbour, or you can collect the parcel from their depot. If you ask them to deliver to a different address which is not in the same street, they may make a charge for re-routing the parcel. If you fail to collect the parcel and it is returned to us you will be liable for and additional delivery charge. We will endeavour to notify you either if there will be a delay or if the item is no longer available. If the item is no longer available, we reserve the right to offer you an alternative similar in price and quality, or offer a refund.

RISK AND PROPERTY

Once the Goods have been received by you, all risk of damage to, or loss of, the Goods shall pass to you. Irrespective of delivery and the passing of risk in the Goods, or any other provision of these conditions, the ownership of the Goods shall not pass to you until we have received in cash or cleared funds payment in full for the price of the Goods and all other Goods agreed to be sold by us to you for which payment is then due. Until such time as the ownership of the Goods passes to you, we shall be entitled to ask you to return the Goods to us.

MODIFICATION OF THESE TERMS AND CONDITIONS

We reserve the right to change these terms and conditions from time to time. By continuing to use the Site following any such change you will be deemed to have accepted such change. It is your responsibility to check regularly to determine whether these terms and conditions have been changed. If you do not agree to any such change you must immediately stop using the Site.

GENERAL

These terms and conditions are governed by the laws of England and you hereby consent to the exclusive jurisdiction of the English courts. Each provision of these terms and conditions excluding or limiting liability shall be construed separately, applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances. No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

In the event of any complaint please email SparkAstrology.com including the word ‘complaint’ in the main email body and giving your mobile number.

When purchasing items from the shop, your full statutory rights apply.

 

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